Welcome to the Provider Support Center

To better serve you, the Louisiana Department of Education Child Care Assistance Program (CCAP) Provider Help Desk uses a ticket system. Every support request is assigned a unique ticket number which can be used to track your request online. Please note that an email address is required to submit a ticket.

CLICK THE LINK BELOW TO SCHEDULE A CAFE REMOTE DESKTOP SESSION:

CAFE REMOTE DESKTOP SCHEDULER

For Foster Care inquiries, contact: DCFS.fostercare@la.gov 

For verification submittals/confirmation, contact: LDECCAP@la.gov 

Child Care Criminal Background Check System (C.C.C.B.C.S.) link: http://cccbcldoe.la.gov/

CCAP forms, updates,and additional resources can be found at: https://www.louisianabelieves.com/early-childhood/child-care-assistance-program