ALL new CCAP inquiries must be sent to the Louisiana Department of Education (LDE) CCAP Provider Help Desk (PHD) email address at CCAPPHD@la.gov. 

DO NOT create or open a new ticket here. It will not be processed. All inquiries sent to CCAPPHD@la.gov will be answered from that email address. When emailing inquiries, please include your center’s name and provider number on the subject line.The new helpdesk system will be located at:www.CCAPPHDsupport.doe.louisiana.gov on October 1, 2025.