Effective September 19, 2025, this ticketing system is no longer active

ALL new CCAP inquiries must be sent to the Louisiana Department of Education (LDE) CCAP Provider Help Desk (PHD) email address at CCAPPHD@la.gov

DO NOT create or open a new ticket here. It will not be processed. All inquiries sent to CCAPPHD@la.gov will be answered from that email address. When emailing inquiries, please include your center’s name and provider number on the subject line.The new helpdesk system will be located at:www.CCAPPHDsupport.doe.louisiana.gov on October 1, 2025.

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